As part of a confidential project, a product strategy was developed for one of the leading messaging service, with a focus on assessing the potential impact across various sectors such as health, agriculture, education, news, and more.

Limited information can be shared, but the strategy aimed to leverage the messaging service's extensive reach and user base to bring about transformative changes in these crucial domains. The objective was to explore innovative solutions that could enhance healthcare delivery, facilitate learning opportunities, and provide reliable access to news and information, thereby making a substantial societal impact.


Design scope

Product design strategy
Opportunity mapping
User experience