Spearheaded a comprehensive design strategy initiative focused on revolutionizing last mile healthcare delivery in Africa, with a specific focus on reducing child mortality rates for children under five. Working alongside global health organizations and local stakeholders, we developed innovative frameworks to enhance healthcare accessibility and service delivery through user-centric design and community engagement.
Objectives
- Design scalable solutions for last mile healthcare delivery in African communities
- Develop standardized protocols and intuitive interfaces for healthcare operations
- Create frameworks leveraging feature phones and community health worker programs
- Establish comprehensive training programs for healthcare professionals
- Build sustainable community engagement models for long-term impact
Key Initiatives
- Service Design Framework:
- Developed standardized healthcare protocols
- Created intuitive operational interfaces
- Designed community health worker programs
- Established service delivery guidelines
- Information Architecture:
- Designed mobile-first communication systems
- Created healthcare information frameworks
- Developed training materials
- Established data collection protocols
- Strategic Implementation:
- Mapped stakeholder ecosystems
- Created implementation roadmaps
- Developed measurement frameworks
- Established feedback systems
Collaborative Approach
- Key Partners:
- IMS Health
- World Bank
- Office of the First Lady of Mozambique
- Domain Experts
- Healthcare Professionals
- Community Leaders
- Implementation Strategy:
- Community engagement programs
- Healthcare worker training
- Service delivery optimization
- Impact measurement systems
Impact Areas
- Healthcare Delivery:
- Last mile accessibility
- Service quality improvement
- Resource optimization
- Community health programs
- Capacity Building:
- Healthcare worker training
- Community awareness
- Operational efficiency
- Knowledge transfer systems
Outcome
The project established a comprehensive framework for improving healthcare delivery in African communities, focusing on reducing child mortality through innovative design solutions. By combining technology, community engagement, and standardized protocols, we created a sustainable model for healthcare service delivery that continues to impact lives positively.
Through strategic partnerships and user-centric design approaches, the initiative laid the groundwork for transformative change in healthcare accessibility and service quality across African communities.